PrepTap Support

Getting started

First choose Continue with Apple. PrepTap does not request your Apple name or email. Complete the four onboarding choices, then choose Start 5-decision sprint from Today. Each question tells you exactly how many options to select. Choose your confidence and check the decision to see immediate feedback.

Does PrepTap need an account?

Yes. Sign in with Apple is required. PrepTap keeps a protected local copy of your progress and synchronizes completed practice interactions to your PrepTap account so the service can preserve and delete account data safely.

Can I practice offline?

After you have signed in and PrepTap has restored a valid saved session, downloaded questions and local progress remain available during a temporary network outage. First sign-in, an expired session, or a revoked Apple credential requires a connection.

How do I change my plan?

Open Settings from Today. You can change your level, focus, timeline, and daily time target, then choose Save.

How do I erase my progress?

For only this device, open Settings → Reset all progress, then confirm. To remove the account, synchronized Azure data, Apple authorization, Keychain session, and local practice data together, choose Settings → Delete Account and confirm. Signing out alone preserves local progress.

Accessibility

PrepTap supports Dynamic Type, VoiceOver labels, reduced-motion behavior, and large tap targets. If something prevents you from completing a sprint, include the affected screen, iPhone model, iOS version, and enabled accessibility settings in your message.

Report a content issue

Please include the question topic, the option or explanation that seems incorrect, and what you expected. Do not include confidential interview questions or information covered by a nondisclosure agreement.